All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the carrier. Please note, some orders may take up to 4 busin

<p id="isPasted" style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Sailec, helvetica; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the carrier. Please note, some orders may take up to 4 business days (excluding Saturdays, Sundays, and Holidays) to process.<p style="box-sizing: border-box; margin-top: 24px; color: rgb(0, 0, 0); font-family: Sailec, helvetica; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">When your order has been shipped, you will receive an email with tracking information.

When will I receive my order?

Every box of Oshēn Salmon ships fresh and is curated just for you, and because of this, all sales are final. However, if there is an issue with your order, shipping arrived late or if the box arrived damaged, please contact us within three (3) busine

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Sailec, helvetica; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Every box of Osh&#x113;n Salmon ships fresh and is curated just for you, and because of this, all sales are final. However, if there is an issue with your order, shipping arrived late or if the box arrived damaged, please contact us within three (3) business days at&#xA0;<span style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: Sailec, helvetica; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">hello@oshensalmon.com<span style="color: rgb(0, 0, 0); font-family: Sailec, helvetica; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;and one of our representatives will respond within 24 hours.At Oshen Salmon, we are committed to delivering the highest quality salmon products to our valued customers. We understand that there may be instances where a customer is dissatisfied with the quality of our salmon, and we want to address such concerns promptly and fairly. Below is our policy for handling refund requests due to dissatisfaction with Oshen Salmon quality: 1. Eligibility for Refund:&#xA0; &#xA0;- Refunds will be considered for Oshen Salmon products claimed to be of unsatisfactory quality.&#xA0; &#xA0;- Customers must notify us of their dissatisfaction and refund request within 7 days of receiving the product.2. Assessment Process:&#xA0; &#xA0;- To initiate the refund process, customers may be required to provide details such as the order number, product description, and specific concerns regarding the quality issue.&#xA0; &#xA0;- In cases where the customer is dissatisfied with the taste, appearance, or any other subjective aspect, we may request additional information to better understand the issue.3. Return of Products:&#xA0; &#xA0;- If deemed necessary, customers may be asked to return the Oshen Salmon product in question for further evaluation.&#xA0; &#xA0;- Oshen Salmon will provide a prepaid shipping label for the return process.4. Refund Process:&#xA0; &#xA0;- Upon receipt of the returned product, we will conduct a thorough assessment of the quality concern.&#xA0; &#xA0;- If the concern is verified, a full refund for the Oshen Salmon product cost will be issued.&#xA0; &#xA0;- Refunds will be processed within [X] business days after the assessment is completed.5. Exclusions:&#xA0; &#xA0;- Refunds will not be granted for issues arising from factors beyond our control, such as improper storage or handling after delivery.6. Customer Communication:&#xA0; &#xA0;- We commit to maintaining open lines of communication with customers throughout the refund process, providing updates on the status of their request.7. Continuous Improvement:&#xA0; &#xA0;- Customer feedback is invaluable to us, and we use it to continuously improve our salmon products and services. Feedback on quality concerns will be thoroughly analyzed to identify areas for improvement in our processes. This policy is designed to ensure fairness and transparency in handling refund requests related to Oshen Salmon quality concerns. We appreciate the trust our customers place in us and remain dedicated to delivering an excellent Oshen Salmon experience. Please review this policy regularly, as it may be subject to updates to better serve our Oshen Salmon customers.

Orders

When will I receive my order?

Return Policy